Privacy Policy

1. Usage of Private Information

In addition to ensuring safety in collecting, using, and storing private information, we also use private information to respond to user requests and enquiries.

2. Storage of Private Information

Regarding information that can identify a specific individual from among the information that we collect from users, we will not supply or disclose that information to a third party without consent from the user to whom the information belongs, unless a provision specifically specifying otherwise exists in private information protection ordinances.

3. Collecting user information

When collecting private information through this website, we shall only accept information (completed registration forms) directly and voluntarily from users upon clearly specifying the purpose for collecting the information and clearly specifying that we are conducting the information gathering within the scope necessary to achieve that purpose.

4. Cookie Policy

We use cookies on this website. By continuing to use our website you agree to the use of cookies.

A cookie is a small piece of data sent from a website and stored on the user's computer (or smartphone, etc.) by the user's web browser while the user is browsing. Cookies were designed to be a reliable mechanism for websites to remember information such as browsing history for a fixed period, login info, language settings or other settings to prevent the user from having to re-enter the information when they re-visit the site or use other pages of the site. Usually cookies contain the name of the website from which they came, the expiration date of the cookie, and an identification number. Cookies can be "persistent" or “permanent,” meaning that they stay on your computer or mobile device when you go offline; or they can be “session cookies,” which are deleted as soon as you close your web browser.

• How we use cookies

  We use cookies to track and better understand how users interact with our website so that we can analyze its performance, and make future improvements. We may also use cookies to deliver relevant advertising.
  A server cannot find out a user’s name or email address, or anything about a user’s computer through the use of cookies.

• About third party cookies

  We use a cookie that shares information with third parties such as Google in order to analyze the data. We can combine the data that has been supplied by the user to these parties. For example, by using Google Analytics, we can analyze the anonymous statistical data that has been gathered. This helps us understand what pages were visited most often so we can further optimize our site and provide appropriate content.

• The cookies that we use
  • Performance tracking: Google Analytics (for compiling together anonymous visitor information)
  • Targeted Advertising Cookies: Facebook Pixel, which enables the delivery of relevant advertisements on the Facebook platform.
  • Social/Sharing Cookies: Facebook, Twitter, Kakao Talk, WeChat, which allow users to “like” content, share it on the aforementioned social networks, and to more easily access social networks and tools.
  • Other cookies: YouTube uses a cookie to playback the video embedded in this webpage. Google uses a cookie to locate the region where the users are and for map services.
• Managing user cookies

  Users have the ability withdrawal consent to use cookies on this website at any time. By disabling cookies on your browser you may no longer be able to use some features of this website any more. Even if you disable cookies, they won't be deleted. For deleting cookies, please refer to your browser settings and help page. For questions concerning the privacy policy, please contact privacy@kyototourism.org.

• About Google Analytics cookies

  For more information, please refer to the information on the following third party sites.
  Security and privacy in Universal Analytics
  Google Analytics opt-out browser add-on
  About YouTube and Google Maps and other similar ways of using cookies:
  Types of cookies used by Google
  How Google uses your personal information
  

5. About the usage of social media accounts

We use cookies on this website. By continuing to use our website you agree to the use of cookies.

Please agree to the following terms and conditions (henceforth referred to as “this agreement” set for the usage of Kyoto Tourism’s Facebook page (henceforth referred to as “this Facebook page”).

• Management
  • Manager: Kyoto Tourism (henceforth referred to as “we”)
  • Facebook page name: Kyoto Tourism
  • Facebook page URL: https://www.facebook.com/kyototourism.en/
  • Content: Posting seasonal tourism information and charm of each area in “Kyoto by the Sea,” “Woodland Kyoto,” “Kyoto Tea Country,” and “Kyoto Otokuni Bamboo Grove.″
  • Posting times: 8:30-17:15 on weekdays (except for holidays, weekends, New Year’s 12/29-1/3 and other days when we are off. Postings may also occur outside these times.
  • Period of operation: This page may be closed or deleted anytime without prior notification.
• Replies to postings and comments
  • We do not reply to all posts and comments on this Facebook page.
  • Articles and comments will be posted after approval by our management staff. We will not reveal the results of approval or reasons for non-approval. Even after items are posted on this Facebook page, we may change or delete them without prior notice if our management staff deem it necessary.
• Access to users’ personal information

  Users registered as followers of this Facebook page (by clicking the “Like” button) agree to the terms and conditions of this agreement and allow us to access their personal information made public (user name, profile picture, gender, social network, user ID, list of friends, etc.).

• Prohibited actions

  In order to implement good communication on the Facebook page, the following actions are prohibited. If users commit any of the following actions, we reserve the right to partially or fully delete their post and to block their account without prior notification.

  • Impersonating us or someone else
  • Revealing others’ personal information or infringing on others' privacy without their consent
  • Actions that may cause damage to us or to others
  • Actions that discriminate, defame, or insult us (including our leaders and workers) or others
  • Defamation of our products or services, or those of others. Posting false information about these products or services
  • Political, electoral, religious, and other similar activities
  • Posting or sending viruses or other damaging computer programs
  • Actions that infringe on our copyright or other intellectual property rights, or that of others
  • Posting or sending information that constitutes a crime or that may lead to a crime
  • Actions contrary to the law, public order, or morality
  • Actions that lead to the misunderstanding that we or others are connected to or collaborating with someone, or that we or others recognize, endorse, support or recommend someone’s website without evidence
  • Posting irrelevant links or other actions that may reduce the clarity of this Facebook page
  • Posting affiliate programs, advertisements, or other promotions (or links that lead to such websites outside of Facebook)
  • Posting content that does not pertain to the themes of this Facebook page
  • Other actions deemed inappropriate
• Disclaimer
  • We do not guarantee the correctness and the completeness of the information on this Facebook page.
  • We are not responsible for content (comments, photos, videos) posted by other users.
  • We are not responsible for any damage caused due to the usage or non-usage of this Facebook page.
  • We are not responsible for any conflict between users related to this Facebook page.
  • The copyright of each post belongs to its author, but by posting on this Facebook page, the author allows our usage of its content for free to share non-exclusively with the world (including its processing, excerption, copying, release, translation), and agrees to refrain from using their copyrights against us.
  • We are not responsible for any other accounts under the same name.
  • Even when there are impersonating messages in our official account, we may still not be responsible.
  • This Facebook page operates under Facebook’s system and therefore cannot answer any questions pertaining to Facebook’s operating system. In addition, we do not reply to any questions relating to the functions, usage, or technical issues with the Facebook website, the Facebook company, or any other software or application.
• Treatment of personal information

  When personal information is obtained, it will be treated based on our privacy policy on this page.

  • Changes of this agreement
    We reserve the right to make changes to this agreement without prior notice.
  • Effective date
    This agreement is effective as of December 31st 2020.

6. Kyoto Tourism Instagram Usage Policy

• Purpose

  The goal of our Instagram (henceforth referred to as“this webpage”) is to upload photos and videos showing the beauty of each area in “Kyoto by the Sea," "Woodland Kyoto," “Kyoto Tea Country," and/or "Kyoto Otokuni Bamboo Grove" to promote the image of “Discover your own Kyoto”.

• Account Information
  • Account name: discover_your_own_kyoto
  • URL： https://www.instagram.com/discover_your_own_kyoto/
• Method of Usage
  • The user may read and comment freely. We will respond to comments if necessary, but please note that not all comments will be responded to.
  • In principle, our workers will upload posts with irregular intervals. The time of posting will be Monday to Friday 8:30-17:15, with the exception of holidays and New Year’s.
  • Photos and videos can be selected by our workers and posted on this page if the user agrees to this policy as well as the “#Discoveryourkyoto Usage Agreement”. This includes photos and videos which are related to Kyoto’s four seasons, nature, history,cultural heritage, traditions, cuisine, workshops, experiences, events,festivals, museums, galleries, shopping and which may lead to the promotion of the image of “Discover your own Kyoto”.
  • In principle, we do not follow any other Instagram accounts except for those of organizations and local committees promoting the tourism of Kyoto.
• Prohibitions

  Please refrain from posting the following contents. If the contents are deemed as one of the following, the comment or post may be partially or completely removed without prior notification, and may lead to the temporary closing of the webpage.

  • Content that defame certain people, companies,countries, regions, or committees
  • Content that may violate the human rights of others
  • Content that contain false information or that impersonate us or others
  • Content that advertise or promote sales with the goal of making profit
  • Content that may infringe our intellectual propertyrights (copyrights, trademark rights, publicity rights) or that of others
  • Content that are or may be against the law
  • Content that reveal personal information and privacy without the person’s consent
  • Content that are obscene and against public order and morals
  • Content related to politics, election, religion and other similar activities
  • Content that are against the “#discoveryourkyoto Agreement”
  • Other content deemed unsuitable or causing harm to others
• Intellectual Property Rights

  The intellectual property rights (copyrights and trademark rights) of all postings (photos, videos, articles) on this webpage belongs to us and the original author. Except for personal usage and citation,the copy and pasting, forwarding of the contents on this webpage without permission are prohibited.

• Disclaimer
  • We pay great attention to details in our postings, but cannot guarantee its correctness, completeness and utility.
  • We are not responsible for any damage induced by users’ trust in the information posted on this website
  • We are not responsible for any damage induced by conflicts between users of this webpage
  • In addition, we are not responsible for any damage due to or related to the postings on this webpage
  • We may change this usage policy or close the webpage without prior notice
  • Instagram is operating under the system of Faebook. We do not reply to questions regarding Facebook’s operating systems, nor to questions regarding the functions, usage, technical problems of Instagram, Facebook or other applications
• Personal Information

  The information posted on this webpage is in accordance with laws protecting personal information and carefully dealt with to prevent its release. When personal information is collected, the purpose will be explained,and the information will only be used for the purpose indicated.

• Date Effective

  This policy is effective as of January 1st 2019

  ＜Inquiries＞
  KYOTO TOURISM FEDERATION
  3F Building No.2 Kyoto Prefectural Office Yabunouchi-cho, Shinmachi, Shimodachiuri, Kamigyo-ku, Kyoto 602-8570 Japan
  PHONE: 075-411-9990　FAX: 075-411-9993

• #discoveryourkyoto Usage Agreement

  The hashtag #discoveryourkyoto is managed by Kyoto Tourism’s Instagram account“discover_your_own_kyoto” (henceforth referred to as “this account”), and will be used in accordance with the following.

  • The author agrees and understands that photos and videos posted with “#discoveryourkyoto” can be reposted on our official social media website without compensation. In this case, further notices will not be issued.
  • Please be aware that taking photos of others’products, or any image processing of others’ products may infringe their copyrights. Please post photos of others only with their consent. We are not responsible for any conflicts related to copyrights or publicity rights.
  • Please refrain from posting the following contents. Photos or videos containing any of the following will not be accepted.
    • Content that is against public order and morals
    • Content that contains sales, including the promotion or the posting of certain websites
    • Content that contains actions deemed to disrupt the management and reduce the trustworthiness of this account
    • Content that differs from the intended themes of this account
    • Content that may infringe the rights of certain trademark characters or celebrities
    • Content that defames certain people, companies or groups, or that infringe on their privacy
    • Content that infringes on others’ copyrights or publicity rights
    • Content impersonating this account
    • Other content deemed inappropriate

  ＜Inquiries＞
  KYOTO TOURISM FEDERATION
  3F Building No.2 Kyoto Prefectural Office Yabunouchi-cho, Shinmachi, Shimodachiuri, Kamigyo-ku, Kyoto 602-8570 Japan
  PHONE: 075-411-9990　FAX: 075-411-9993